Privacy Policy

AF Financial Technology Private Limited, a company incorporated under the Companies Act, 2013 (hereinafter referred to as "LoansJagat", "we", "us", or "our"), operates the website and related digital platforms ("Platform").

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, store, and safeguard your information when you access or use our Platform and Services. This Policy applies to all users of LoansJagat, including customers, visitors, and others who access the Platform ("you", "your", or "User").

By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our Services, including:

A. Personal Information

This includes information that identifies or can be reasonably linked to you, such as:

Name, gender, date of birth, contact details (mobile number, email, address)
Government identifiers (e.g., Aadhaar, PAN, KYC documents)
Financial information (bank account details, income details)
Login credentials and usage data

B. Technical and Usage Information

We may automatically collect technical data such as:

IP address
Browser and device information
Cookies and similar tracking technologies

C. Sensitive Personal Data

With your explicit consent, we may collect sensitive data necessary for providing Services, including:

Financial information
Credit history and credit score
Loan application data

Consent required: We will collect sensitive data only with your explicit consent, and you may withdraw that consent at any time in accordance with applicable law.

2. Legal Basis and Purpose of Processing

We process personal and sensitive information for specific purposes, including, but not limited to:

To provide loan comparison, application, processing, and related Services
To verify identity and comply with KYC/anti-fraud checks
To communicate offers, updates, notifications, and service information
To respond to requests and support queries
To improve the Platform and tailor the user experience
To comply with legal, regulatory, and contractual obligations

Processing is based on your consent and/or legitimate interest as permitted under applicable law.

3. How We Use Your Information

We use the collected information to:

Enable you to access and use the Services
Personalise your experience on the Platform
Communicate with you (email, SMS, calls, WhatsApp)
Share necessary information with banks, lenders, and credit bureaus in connection with your loan application
Conduct internal analysis to improve user experience
Detect, prevent, and address fraud, security risks, or violations of terms
Deliver marketing and promotional messages where consent is provided

4. Sharing and Disclosure

We may share your data with:

Service partners (banks, NBFCs, credit bureaus, verification/identity partners) for loan processing and risk assessment
Regulatory and legal authorities, where required by law, enforcement, or compliance purposes
Third parties who assist in delivering Services (IT, analytics, customer support)
Affiliate and group companies are strictly for service delivery purposes

LoansJagat will not share your information with unrelated third parties without your consent, except as required by law.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Analyse usage patterns
Improve the Platform
Maintain session information
Customize content

You may manage cookie preferences through your browser settings.

6. Data Security

We implement reasonable security practices and procedures, including:

Encrypted communication (HTTPS/SSL)
Access controls and physical safeguards
Secure databases and storage systems

These practices comply with the IT Act and are designed to protect your information against unauthorised access, loss, or misuse.

7. Retention of Information

We retain personal and sensitive data only for as long as necessary to fulfil the purposes outlined here, or as required by law.

8. Your Rights

Subject to applicable law (including the Digital Personal Data Protection Act, 2023 and supporting rules), you may have rights to:

Access your personal data
Rectify incorrect or incomplete data
Withdraw consent where lawful
Request the deletion of your information
Restrict or object to processing

To exercise your rights, please contact our team through the email IDs on the 'Grievance Redressal' Page.

9. Grievance Officer

For queries, complaints, or privacy concerns, you may read our 'Grievance Redressal' policy.

We strive to respond to your request within timelines mandated by law.

10. Third-Party Links

Our Platform may contain links to third-party sites. We are not responsible for their privacy practices and recommend you review their privacy policies.

11. Children's Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to this Policy

We may update this Privacy Policy to reflect changes in law, technology, or business practices. You will be notified of material changes by posting the updated policy on the Platform.

13. Consent and Acknowledgment

By using our Platform or providing information, you consent to the collection, use, storage, and disclosure of your information as described in this Policy.